Google Rating

5.0

Based on 58 reviews

Jam Cyber Security Experts

5.0

See all reviews

Karl M.

1736381902

JamCyber offers top-tier security solutions designed to protect your work laptop or devices from hacking and cyber threats. With advanced threat detection, real-time protection, and proactive monitoring, JamCyber ensures your device remains secure against malware, phishing attempts, and unauthorized access. For anyone looking to safeguard sensitive work data, JamCyber is a reliable choice that delivers peace of mind. ❤️

Max S.

1730420675

We have been with Jam Cyber for years and we couldn't be happier. Their cyber security is second to none. Each month they also send out training videos to advise what to look out for with cyber threats being everywhere these days. If you want everything fully protected, I strongly suggest signing on with Jam Cyber - Max Sollmer - General Manager - Storm Support Services

Allison B.

1730347316

The team have been assisting us for 10+ years with IT and cybersecurity issues.

Sh D.

1730336351

Easy to communicate with and very professional.

Tom W.

1729147183

Professional, responsive and good to deal with.

Vee B.

1729123903

Always a great experience! Fast and easy fix with Kurt. thank you JamCyber.

V B

1728951698

Great individualised service.Ferdinand took the time to work through the process with me and customise the prompts to work for our business.

Nathan D.

1726536170

Jasper was very responsive and helpful when it came to setting up my work laptop

Rami F.

1723670821

Michelle R.

1723185702

The team actioned my Citrix issue the same day. They were courteous enough to contact me via call and email to let me know they are about to connect and work on the issue. I watched how Jasper (the tech) sorted and resolved it right away. He even made sure all is good before he jumped off the chat. Thank you.

Marie M.

1722995084

I am grateful for the help that Kurt D. provided to immediately resolve the issues my work laptop was having. He was patient and committed to find the solution. He did a great job.

Katrina De C.

1721340073

Highly recommend Jimmy and Jam Cyber. They have helped our firm for years they go above and beyond and resolve every issue we have in a timely manner, can always count on them to be there to help when needed.

Hannah M.

1721101624

quick communication and friendly staff.

John V.

1720685063

Excellent service from Dianne. She very patient and knowledgeable and resolved the issues. Thank you! Highly recommend using Jam Cyber.

Israel A.

1720499049

I am extremely satisfied with the IT support I received in resloving my internet connection issue. The response was prompt, and Jasper was incredibly knowledgeable and professional. He patiently guided me through each step. My connection is now stable. I highly recommend their services to anyone in need of technical assistance.

Managers M.

1719883966

Jamcyber have been super helpful with our migrations and IT support.very professional and quick responses to our requests for assistance with our cyber security.

Peter T.

1718759377

Jimmy at Jam Cyber Security is absolutely fantastic! He has been helpful and informative and always has a professional and positive attitude in the work that he does.

Manuela G.

1718756108

The team at Jamcyber and Cyber security are absolutely amazing! They have assisted me with all technical, IT and security related matters in an efficient manner. I would highly recommend Jimmy and the team for all IT and security needs.

Mary Ann Dela C.

1718166047

Jam Cyber is very reliable cybersecurity solution. Its clear instruction and skyrocket effectiveness in threat detection and strong customer support, make it an excellent choice for small to medium-sized businesses. Their comprehensive protection and ease of use justify the investment. Highly recommended for businesses seeking a dependable cybersecurity solution.

Joyce N.

1717715588

Ferdie is an extremely friendly, professional person to deal with. It is always a pleasure to have him help me through my issues.

Kate Aubrey B.

1717473111

Jam has been a very helpful for our company's cybersecurity. Very approachable team plus has deep understanding of the latest threats have kept our systems secure and our data protected. The level of service and support we receive is great. Recommend them for any cybersecurity needs! Thanks, Jam Team!

Adellie L.

1717403027

The tech support team was fantastic. They were responsive and knowledgeable. I highly recommend their reliable and efficient support services. Thank you Dianne and Jimmy for the outstanding help!

Sarah Y.

1716863678

Jimmy Gao from Jam Cyber is great - he is very responsive, quick to resolution and knowledgeable. I would higher recommend Jimmy for all your IT and cyber security needs.

Sharon D.

1716532992

Without Jimmy we could not function. He has the answer to all our IT questions and solves every problem we face. And it's all done with a smile!

Owen C.

1716505410

Jimmy from Jam Cyber is extremely helpful and professional. He has been dedicated and attentive in resolving our issues and always carry’s a positive attitude.

Dy-ell H.

1715819414

Jam Cyber have been extremely helpful. A big shout out to Jimmy Gao who is always ready and able to help. He definitely makes our jobs easier and smoother, especially with the new system upgrade we just rolled out. It would not have been possible without him.

Gabriella K.

1715817166

Jimmy at Jam Cyber is amazing! He has put in a lot of time and effort in transitioning our business to a new cloud based platform. He is attentive and resolves issues with minimal fuss. Highly recommend Jimmy for your IT needs.

Ben and Elissa O.

1715816587

Jimmy Gao at Jam Cyber is professional, responsive and incredibly knowledgeable. Our firm is lucky to work with Jimmy who always provides top quality support and has really helped us with our IT projects and cyber security. I highly recommend Jimmy and the Jam Cyber team.

James T.

1712263326

Jamcyber has provided The Dataline Group with specialist IT support for many years. We always receive prompt service and we always obtain the right outcome, thanks to the knowledge and expertise of Ian and Ferdinand. I recommend this business.

Tong T.

1712193363

Jimmy completed a comprehensive review of our current set up and provided a cost effective solution that met our needs.Very friendly and easy to deal with

Calvin N

1710807031

Professional and reliable service. Resolved all my problems quickly.

jsf

1710803278

We engaged their services for a comprehensive suite of IT solutions, encompassing email hosting, IT support, and office network file sharing. Their responsiveness and professionalism were exemplary, earning our highest recommendation.

LooMate

1707428062

I've been with Jam Cyber for 15 years and love dealing with Markus and Ian and all staff. Best value in Australia.

Jasmine H.

1707373439

Jamcyber has been great with our cyber security roll out and migration to Microsoft 365.Jimmy and the team is very knowledgeable and quick to respond. It is good to have a support that you can actually talk to over the phone. Highly recommended.

Irene W

1701390148

Balance Insurance - Jam cyber has been a big help with my cyber security and voip services. Jimmy and his team is always quick to respond and professional. highly recommended.

Karen R.

1700477039

Excellent IT support & cyber security. Highly recommend - fast response time & professional service.

Tania M.

1699585073

Jam cyber helped me quickly and effortlessly with my IT issue.

Elissa Z.

1698974121

Jam Cyber has provided us with exceptional IT services for years now. Jimmy from Jam Cyber is professional, responsive and very knowledgeable across all things to do with our IT needs. Jam Cyber assists with all aspects of IT at including cyber security and selecting the best hardware for our firm.

Dana S.

1698371121

Awesome quick response always! Jam Cyber help us with Cyber Security and IT for our firm! Very helpful and always available!

Andrew F.

1674511498

We highly recommend the services of Jam Cyber who have been managing all of our IT and Telecommunications plus Cybersecurity for over 12 years. The team at Jam Cyber have been amazing, their systems and procedures have kept our IT operations running smoothly the entire time and their response timing and availability has been excellent.Thanks and regards,Andrew FinlaysonManaging Director Carrington Property Group

christopher K.

1659684395

We have used Jam Cyber for 8 years and been very happy with their service. They have been there when we needed them

Yvonne C

1658959147

Competent, confident, consistent, caring. Markus, Jimmy (and now Ferdi, Blair, May) and the team's level of service has not waned since 2012; they treat their customers, regardless of size, with integrity and professionalism. The picture included here is non IT/techie because although the team "live and breath" IT, they know how to speak to non-IT/techies.

Ronique L.

1657840907

Golden Age has used Jam Cyber for the last 2-3 years to support our cyber security and IT needs. They have always been responsive and solved any problems that came up. Would recommend!

Sharon P.

1655956894

The team are very knowledgeable and are always very helpful. Highly recommended.

Simone H.

1649560212

I can't recommend Markus, Jimmy, John, Ferdie and the team at JamCyber more highly. Cyber security and functioning IT solutions are vital for the day to day operation of my legal practice and JamCyber is across it all. The team is always very responsive, lovely to deal with, efficient and communicate clearly (they don't speak "IT" and expect we'll always follow). They're simply the best.

Samantha H

1647995235

Jimmy and the team at Jam Cyber are so knowledgeable, reliable and quick to respond to any issue, big or small. Jimmy in particular has been great to deal with - I highly recommend him and his team for IT support services.

Vania H.

1646112210

When I first started my legal practice, I had very little idea about cyber security and what is required. Markus and the team and Jamcyber walked me through everything and set it up perfectly. If I have anything done, like I need a new email set up or onboarding of a new staff member, they’re onto it, as soon as possible – it’s seamless. These guys know IT and they know cyber security – they’re also the best I’ve come across. If you want the best, use Jamcyber for everything IT-related.

Uma D.

1640053418

Jimmy from JamCyber is extremely helpful. He is very pleasant, patient and always gets the job fixed quickly. Thank you!

PE Family L.

1640047896

Jam cyber has greatly assisted us with our cyber security and it has been a great pleasure working with them

Kelly D.

1639107821

Jimmy and the team at Jam Cyber are always helpful and easy to deal with.

Applicable Service Level Agreements

// JAM CYBER

Applicable Service Level Agreements (SLAs)

The following SLAs apply to Third-Party Materials/Software:

1. Microsoft Windows License: As specified in `c:\windows\system32\en-US\Licenses\_Default` on local machines.

2. Policy Pak End User License Agreement: View Agreement

3. Datto Terms of Use: View Terms

4. Datto Technical Support Contact Information & SLA: View Details

5. Duo MSP Agreement: View Agreement

6. Duo Service Terms and Conditions: View Terms

7. Webroot Website Terms of Service: View Terms

8. LastPass Terms of Service: View Terms

9. Apple Website Terms of Use: View Agreement

10. Kaseya Technical Support Policy: View Policy

11. IT Glue Privacy Policy: View Policy

12. IT Glue Terms of Service: View Terms

13. IT Glue Security Whitepaper: View

This list provides direct links to the relevant license agreements and terms for each service.

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