Cloud Phone Systems: PBX & VOIP

Love your phone system again! With hosted PBX, you no longer deal with fixed line cost and limitation. Imagine the flexibilities you have with your emails these days, now apply the same thinking to your inbound phone calls! Half the price and triple the functionality plus complete freedom of location.

What we do

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CRYSTAL CLEAR AUDIO
Our full functionality VoIP systems are of the same call quality as conventional PBX phone systems. We support your infrastructure setup too.

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EASY ONBOARDING
Seamless and hassle-free onboarding while keeping your existing numbers without service disruption. We can also come onsite!

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FULL FUNCTIONALITY
Access to free conference call facilities, time switches, tone menus, call queues, voicemail to email, fax to email, international numbers from $4p/m.

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COMPETITIVE PLANS
Not only does hosted PBX improve business communications but in most cases there are savings from 30% to 60%

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Our VoIP Services

Extensions / Phones: Number of extensions allowed on the plan, i.e. handsets connected to the PBX. Simply upgrade to the next plan if more handsets are needed.

Phone Numbers: Standard 10 digit Australian phone numbers, i.e. 02 8188 7557. There is no differentiation between VoIP numbers supplied by us or current landline numbers transferred in. Porting cost for existing numbers from any Australian Telco (including but not limited to Telstra, Optus, Skype, etc) is $60 once off for a single number or $220 once off for a set of numbers.

Lines: As with conventional systems, a line represents the ability to make a call. 10 lines means 10 users can make a call at the same time.

Mobile Rate: Cents charged per minute for calls made to Australian mobile phones. No flagfall applies on call connect. Charges are applied per second, NOT in 30 or 60 second blocks.

Monthly Charge: The system works with a top-up account that needs to remain with a positive balance at all times. A VISA or MasterCard is on file in the control panel and tops up the balance by a set amount ($10 to $100) whenever a threshold is reached (usually $5 balance). A full statement / tax invoice is issued at the first of every month for the last month and emailed to the account holder.

What our customers say about Jam Cyber

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Phil Edwards

ThomasSabo Jewellery AU / NZ
They find very sensible options for us and have really improved our business operations at the stores and head office since 2006.
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Miya Spears

Marketing Manager | IMAX Darling Harbour
Markus, Ian and the team at Jam Cyber IT have been our reliable IT gurus for a decade. We have the utmost confidence in their support and delivery in all our IT and cybersecurity needs.
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Nick Shaw

Director | Shaw Downie Chartered Accountants
We are a chartered accounting firm based in Sydney’s CBD. Jam Cyber has been our ‘Managed IT Services’ provider since late 2017. They implemented and have since managed an end to end ‘work from anywhere’ IT system.
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Allison Benson

Principal | Kerin Benson Lawyers
Markus and the team at Jam Cyber have been looking after our IT and cyber security since April 2014. Jam Cyber have been fantastic to work with and have certainly helped our business grow. They have consistently set a high standard by being proactive and offering us solutions to help secure our IT system and set us up for future growth. We see them as an essential part of our team.
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Evan Petrelis

Managing Director | Renaissance Tours
Renaissance Tours has been working with Jam Cyber IT & Cybersecurity since 2012. At all times, Markus, Jimmy, Ian and the rest of the team have been tireless in their efforts to look after our technology needs as we have grown. They are unfailingly responsive, friendly and helpful, and their counsel and solutions always top-notch. We couldn’t imagine running our business without their contribution.