Managed IT Services

Properly configured and secured infrastructure does what it is supposed to be doing: running efficiently. We apply solutions, not band aids. How can we help today?

Standard Rates ex GST per hour, minimum 1 hour unless during business hours:
Business Hours $200
After Hours $300
Overnight $300
Holidays and Sundays $400
Call out Fees $55*
* Sydney, Melbourne, Adelaide, Perth, Brisbane CBD only during business hours. Other times travel time at applicable rate, 1 hour minimum.

MSP out of Scope Rates ex GST per hour, minimum 1 hour unless during business hours:
Business Hours $160
After Hours $200
Overnight $250
Holidays and Sundays $300
Call out Fees $55*
* Sydney, Melbourne, Adelaide, Perth, Brisbane CBD only during business hours. Other times travel time at applicable rate, 1 hour minimum.

Hours (AEST)
Business hours: Monday to Friday 8am to 6pm
After hours: Monday to Friday 6pm to 10pm, Saturday 8am to 6pm
Sunday: Saturday 6pm to Monday 6am
Overnight: All other times

Holidays
New Year’s Day January 1st
Australia Day January 26th
Easter Easter Friday to Monday
ANZAC day April 25th
Queen’s Birthday 1st or 2nd Monday in June
Labor Day 1st or 2nd Monday in October

What our customers say about Jam Cyber

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Miya Spears

Marketing Manager | IMAX Darling Harbour
Markus, Ian and the team at Jam Cyber IT have been our reliable IT gurus for a decade. We have the utmost confidence in their support and delivery in all our IT and cybersecurity needs.
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Allison Benson

Principal | Kerin Benson Lawyers
Markus and the team at Jam Cyber have been looking after our IT and cyber security since April 2014. Jam Cyber have been fantastic to work with and have certainly helped our business grow. They have consistently set a high standard by being proactive and offering us solutions to help secure our IT system and set us up for future growth. We see them as an essential part of our team.
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Evan Petrelis

Managing Director | Renaissance Tours
Renaissance Tours has been working with Jam Cyber IT & Cybersecurity since 2012. At all times, Markus, Jimmy, Ian and the rest of the team have been tireless in their efforts to look after our technology needs as we have grown. They are unfailingly responsive, friendly and helpful, and their counsel and solutions always top-notch. We couldn’t imagine running our business without their contribution.
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Nitsa Brown

Practice Manager | Pearson Emerson Meyer
Jam Cyber IT have been looking after our IT and cybersecurity since 2017. They have not only been responsive to our changing needs, they have driven and guided us through very necessary IT change that turned out to be immensely helpful when the COVID-19 crisis hit and our staff were able to be up-and-running working efficiently from home in a matter of days. In addition, their response to any IT issues that arise is quick and effective! We are very pleased to have Jam Cyber IT as part of our team.
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Shaun Hughston

Beat Medical
Best system I have ever used!