Listen as Rami discusses how JAM Cyber emerged as the specialist they needed, offering up-to-date systems and expertise for their operations.
Reliable IT Support You Can Trust
We treat your IT like it’s our own — so you can get on with running your business.
- Faster resolution of issues when they arise
- Proactive maintenance to prevent problems
- Expert guidance for better decision- making
- Systems that support productivity and growth
- Peace of mind knowing your IT is in good hands
Talk to an Expert: 1800 818 875
Contact Our Team Today.
Less downtime.
More confidence.
A team that’s got your back.
We take full responsibility for your IT — resolving issues quickly, preventing problems before they start, and giving you clear guidance as your business grows. It’s expert support and genuine care, without the overhead of an in-house team.
Two Ways to Get the IT Support You Need
Every firm is different — so we offer two levels of Managed IT services to match where you are in your business journey.Whether you’re laying down a strong foundation or need full coverage with strategic oversight, we’ve got you covered
Essential Managed Services
Solid, everyday support to keep your team running smoothly.
- Office hours support
- Office hours breach response
- Hardware asset management, maintenance & acquisition
- Licence management for core applications
- Internet (wired and wireless) access support
- Customised technical onboarding & offboarding
- Documentation and support tailored to your setup
Best for: Professional firms with up to 10 staff that want reliable,budget-conscious IT support to keep things running well.
360° Managed Services
Total coverage for firms that can’t afford IT gaps — ever.
- Office hours support
- 24/7 breach response with 15-minute guaranteed reaction time
- Plug-and-play digital optimisations (with staff training)
- Access to the Knowledge Hub (policies & training)
- Cyber insurance & supplier questionnaire assistance*
- Cyber strategy creation & annual review*
- Cyber audit support*
- Incident response reporting
Best for: Firms with 10+ staff, strict compliance needs, or zerotolerance for downtime.
Combined IT and Cyber Security packages for an all-in-one solution
Whether you’re building your IT foundation or need complete coverage, our packages are built to give you clarity, protection, and peace of mind.
Essential Solutions
All the essentials to protect and support your growing business.
- Managed IT Support
- Cyber Essentials Protection
- Microsoft 365 Licence Management
- DNS & Domain Management
- Staff Cyber Awareness Training
- Priority Helpdesk Access
Best for: Firms with up to 10 staff looking to stay protected and productive without overcomplicating their IT.
360° Service Suite
Complete IT and cyber security coverage for growing and established firms.
- 24/7 IT Monitoring & Support
- Advanced Cyber Security Tools
- Cyber Guard Risk Assessment
- Executive IT & Cyber Strategy Sessions
- Staff Onboarding & Lifecycle Management
- VoIP Phone System Support
Best for: Mid-sized and larger firms who want their IT fully managed — with zero guesswork and total peace of mind.
A trusted partner,
not just a provider.
We’re not here to tick boxes. We’re here to care for your business like it’s our own. That means clear communication, honestadvice, and support that actually solves problems. Our clients know they can count on us — and so can you.
FAQ
We specialise in supporting professional services firms — particularly legal, accounting, and consulting businesses. These industries rely on trust, compliance, and security, which is exactly what our services are built around.
Absolutely. Many of our clients rely on us as their full-service IT department. We manage everything from support tickets to cyber protection and long-term strategy — so you don’t have to hire internally unless you want to.
No problem. We often work alongside internal IT teams to enhance cyber security, provide strategic advice, or manage specific parts of your tech environment.
Our packages are designed to give you the right mix of IT support and cyber security based on your firm’s size and stage. We’ll recommend the most appropriate package after a quick discovery call or cyber health check.
It’s a short, no-obligation review that highlights where your systems may be vulnerable. You’ll get a summary report and clear recommendations — whether you work with us or not.
Let’s talk about how we can help your team thrive.
We’d love to learn more about your business and explore how we can support your people, protect your data, and simplify your IT.
- Friendly, expert advice
- No obligation
- Tailored to your business
Talk to an Expert: 1800 818 875
Contact Our Team Today.
Explore Our Core IT and Cyber Solutions
Each service is designed to reduce risk, improve performance, and support your growth — no matter your firm’s size or stage.
Managed IT
Reliable IT support and monitoring to keep your systems running and your team productive.
Managed IT >
Cyber Security
Comprehensive security to protect your data, devices, and reputation from evolving threats.
Cyber Security >
Cyber Guard
A system deep-diveto uncover risks, strengthen compliance, and guide next steps
Cyber Guard >
Consultation
Strategic advice tailored to your goals — from growth to compliance to cost-efficiency.
Consultation >
VoIP
Flexible cloud phone systems that keep your team connected anywhere, on any device.
VoIP >
NICK HITCHENS
Hear Nick Hitchens, Managing Principal at Hitch Advisory, as he talks about the pivotal role of JAM Cyber in fortifying their boutique law firm’s growth and security measures.
RAMY FAHMY
NICK SHAW
See Nick explain how Jam Cyber assists him and his inhouse and remote workforce to work equally productive from wherever they are.
HANNAH ELLIS
Another client success story by Jam Cyber: The Workplace Lawyers Sydney. Hear Co-Founder Hannah Ellis talk about her experience since 2015.
BRAD NICHOLSON
Brad talks about how little disruption was incurred when their interstate offices were moved to the cloud and appropriately secured using the Jam Cyber security framework.
PHIL EDWARDS
Phil explains how Jam Cyber has been the trusted Cyber and IT partner since 2006 by adjusting solutions to a scaling business.
