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Patching Operating Systems

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What is Patching Operating Systems?

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Patching Operating Systems is the process of updating your computer’s operating system (i.e. Windows) with the latest available software regularly to avoid hackers breaching old systems.  With Jam Cyber, this process happens seamlessly. Patching Operating Systems is included in all cybersecurity packages from BRONZE upwards. You can read more about Patching Operating Systems benefits here.

Installing Patching Operating Systems

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Patching Operating Systems is installed as part of the Remote Monitoring & Management (RMM) Platform installation. Please view the RMM Install Guide here: RMM Install Guide

Using Patching Operating Systems

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There is no action required by users to undertaking Patching Operating Systems. This will occur automatically as patches become available.  Jam Cyber continuously reviews all available patches and will deploy on your system when we are confident it is safe and will not impact the computer’s performance.

In the event we require users to log off or restart to deploy a patch, we will coordinate this directly your Authorised Administrator to undertake either out of hours or at a time suitable for your company.

Best Practice Tips:
  1. On the rare occasion an operating systems patch update causes your computer to slow in performance or causes programs to not run properly, please notify your Authorised IT Contact immediately and they can determine and resolve any issues.

Troubleshooting Patching Operating Systems

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Visit our FAQ to find out more.

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