Jam Cyber - IT & Cyber Security Specialists

// ABOUT US

Learn More About How We Can Provide the Best Solutions

Jam Cyber is a joint venture between Magnetic Alliance Group, Australia's premier growth accelerator, and The Benchmarking Group, providing Business-to-Business (B2B) solutions to small and medium-sized enterprises (SMEs) since 2006.

We are small enough to have a personal touch and big enough to always be available.

With staff in Sydney, Melbourne, and Brisbane, Jam Cyber (formerly Benchmarking Hosting & IT) can accommodate IT, cyber security and communication needs for startups through to businesses with up to 200 staff across Australia and New Zealand.

Since 2012, we have managed infrastructure at EQ3 in Sydney and through Microsoft Azure to provide hosted private cloud solutions and mixed environments for small and large firms.

We are proud to say that no fully managed business customer has left us since we opened in 2006. We work hard on keeping it that way.

Or, check out our Cyber Security Management System which meets the Australian Government’s Cyber Security Centre Recommendations.

Understand Our History

We Opened

We start NCIT as an IT consultancy in Sydney’s Eastern suburbs

Partner Venture

We start working with FMRC, Australia’s leading legal business advisory service, to promote IT and cyber security for professional services firms

Deployed Hosting

We deploy our own hosted infrastructure for secure server hosting at Sydney Equinix 3 datacentre

Integration with Benchmarking

We integrate with benchmarking.com.au, Australia’s leading business benchmarking provider platform, to provide advice to the accounting and business advisory industries 2015 – we start cloud phone system services

Shift in Focus

We shift central focus to cyber security due to the emerging threat to Australian business

Joint Venture with Magnetic Alliance

We start the Jam Cyber joint venture with Magnetic Alliance Group in Adelaide

Quarter of a Million Processess

We celebrate a quarter of a million computer processes monitored monthly across our client base

2006

2008

2012

2014

2018

2020

2022

//Why Choose Us

We Provide World-Class Cyber Security and ICT Solutions

A trusted Australian Cyber Security company helping you protect your business against cyber attacks

Our Vision

Our Vision Is to Become the Most Complete and Secure Cybersecurity Company in Australia.

Our Mission

We Exist to Keep Your Business Safe & Secure and Stop Nasty Cyber Attacks from Damaging Your Livelihood.

//Management Team

Meet Our Awesome Team

Markus Hugenschmidt

MANAGING DIRECTOR

Jack Gleeson

SENIOR EXECUTIVE

Mark Lim

Chief Strategist & Business Adviser

Michael Cap

Head of Client Relationships

Google Rating

5.0

Based on 51 reviews

Jam Cyber Security Experts

5.0

See all reviews

Nathan D.

1726536170

Jasper was very responsive and helpful when it came to setting up my work laptop

Rami F.

1723670821

Michelle R.

1723185702

The team actioned my Citrix issue the same day. They were courteous enough to contact me via call and email to let me know they are about to connect and work on the issue. I watched how Jasper (the tech) sorted and resolved it right away. He even made sure all is good before he jumped off the chat. Thank you.

Marie M.

1722995084

I am grateful for the help that Kurt D. provided to immediately resolve the issues my work laptop was having. He was patient and committed to find the solution. He did a great job.

Katrina De C.

1721340073

Highly recommend Jimmy and Jam Cyber. They have helped our firm for years they go above and beyond and resolve every issue we have in a timely manner, can always count on them to be there to help when needed.

Hannah M.

1721101624

quick communication and friendly staff.

John V.

1720685063

Excellent service from Dianne. She very patient and knowledgeable and resolved the issues. Thank you! Highly recommend using Jam Cyber.

Israel A.

1720499049

I am extremely satisfied with the IT support I received in resloving my internet connection issue. The response was prompt, and Jasper was incredibly knowledgeable and professional. He patiently guided me through each step. My connection is now stable. I highly recommend their services to anyone in need of technical assistance.

Managers M.

1719883966

Jamcyber have been super helpful with our migrations and IT support.very professional and quick responses to our requests for assistance with our cyber security.

Peter T.

1718759377

Jimmy at Jam Cyber Security is absolutely fantastic! He has been helpful and informative and always has a professional and positive attitude in the work that he does.

Manuela G.

1718756108

The team at Jamcyber and Cyber security are absolutely amazing! They have assisted me with all technical, IT and security related matters in an efficient manner. I would highly recommend Jimmy and the team for all IT and security needs.

Mary Ann Dela C.

1718166047

Jam Cyber is very reliable cybersecurity solution. Its clear instruction and skyrocket effectiveness in threat detection and strong customer support, make it an excellent choice for small to medium-sized businesses. Their comprehensive protection and ease of use justify the investment. Highly recommended for businesses seeking a dependable cybersecurity solution.

Joyce N.

1717715588

Ferdie is an extremely friendly, professional person to deal with. It is always a pleasure to have him help me through my issues.

Kate Aubrey B.

1717473111

Jam has been a very helpful for our company's cybersecurity. Very approachable team plus has deep understanding of the latest threats have kept our systems secure and our data protected. The level of service and support we receive is great. Recommend them for any cybersecurity needs! Thanks, Jam Team!

Adellie L.

1717403027

The tech support team was fantastic. They were responsive and knowledgeable. I highly recommend their reliable and efficient support services. Thank you Dianne and Jimmy for the outstanding help!

Sarah Y.

1716863678

Jimmy Gao from Jam Cyber is great - he is very responsive, quick to resolution and knowledgeable. I would higher recommend Jimmy for all your IT and cyber security needs.

Sharon D.

1716532992

Without Jimmy we could not function. He has the answer to all our IT questions and solves every problem we face. And it's all done with a smile!

Owen C.

1716505410

Jimmy from Jam Cyber is extremely helpful and professional. He has been dedicated and attentive in resolving our issues and always carry’s a positive attitude.

Dy-ell H.

1715819414

Jam Cyber have been extremely helpful. A big shout out to Jimmy Gao who is always ready and able to help. He definitely makes our jobs easier and smoother, especially with the new system upgrade we just rolled out. It would not have been possible without him.

Gabriella K.

1715817166

Jimmy at Jam Cyber is amazing! He has put in a lot of time and effort in transitioning our business to a new cloud based platform. He is attentive and resolves issues with minimal fuss. Highly recommend Jimmy for your IT needs.

Ben and Elissa O.

1715816587

Jimmy Gao at Jam Cyber is professional, responsive and incredibly knowledgeable. Our firm is lucky to work with Jimmy who always provides top quality support and has really helped us with our IT projects and cyber security. I highly recommend Jimmy and the Jam Cyber team.

James T.

1712263326

Jamcyber has provided The Dataline Group with specialist IT support for many years. We always receive prompt service and we always obtain the right outcome, thanks to the knowledge and expertise of Ian and Ferdinand. I recommend this business.

Tong T.

1712193363

Jimmy completed a comprehensive review of our current set up and provided a cost effective solution that met our needs.Very friendly and easy to deal with

Calvin N

1710807031

Professional and reliable service. Resolved all my problems quickly.

jsf

1710803278

We engaged their services for a comprehensive suite of IT solutions, encompassing email hosting, IT support, and office network file sharing. Their responsiveness and professionalism were exemplary, earning our highest recommendation.

LooMate

1707428062

I've been with Jam Cyber for 15 years and love dealing with Markus and Ian and all staff. Best value in Australia.

Jasmine H.

1707373439

Jamcyber has been great with our cyber security roll out and migration to Microsoft 365.Jimmy and the team is very knowledgeable and quick to respond. It is good to have a support that you can actually talk to over the phone. Highly recommended.

Irene W

1701390148

Balance Insurance - Jam cyber has been a big help with my cyber security and voip services. Jimmy and his team is always quick to respond and professional. highly recommended.

Karen R.

1700477039

Excellent IT support & cyber security. Highly recommend - fast response time & professional service.

Tania M.

1699585073

Jam cyber helped me quickly and effortlessly with my IT issue.

Elissa Z.

1698974121

Jam Cyber has provided us with exceptional IT services for years now. Jimmy from Jam Cyber is professional, responsive and very knowledgeable across all things to do with our IT needs. Jam Cyber assists with all aspects of IT at including cyber security and selecting the best hardware for our firm.

Dana S.

1698371121

Awesome quick response always! Jam Cyber help us with Cyber Security and IT for our firm! Very helpful and always available!

Andrew F.

1674511498

We highly recommend the services of Jam Cyber who have been managing all of our IT and Telecommunications plus Cybersecurity for over 12 years. The team at Jam Cyber have been amazing, their systems and procedures have kept our IT operations running smoothly the entire time and their response timing and availability has been excellent.Thanks and regards,Andrew FinlaysonManaging Director Carrington Property Group

christopher K.

1659684395

We have used Jam Cyber for 8 years and been very happy with their service. They have been there when we needed them

Yvonne C

1658959147

Competent, confident, consistent, caring. Markus, Jimmy (and now Ferdi, Blair, May) and the team's level of service has not waned since 2012; they treat their customers, regardless of size, with integrity and professionalism. The picture included here is non IT/techie because although the team "live and breath" IT, they know how to speak to non-IT/techies.

Ronique L.

1657840907

Golden Age has used Jam Cyber for the last 2-3 years to support our cyber security and IT needs. They have always been responsive and solved any problems that came up. Would recommend!

Sharon P.

1655956894

The team are very knowledgeable and are always very helpful. Highly recommended.

Simone H.

1649560212

I can't recommend Markus, Jimmy, John, Ferdie and the team at JamCyber more highly. Cyber security and functioning IT solutions are vital for the day to day operation of my legal practice and JamCyber is across it all. The team is always very responsive, lovely to deal with, efficient and communicate clearly (they don't speak "IT" and expect we'll always follow). They're simply the best.

Samantha H

1647995235

Jimmy and the team at Jam Cyber are so knowledgeable, reliable and quick to respond to any issue, big or small. Jimmy in particular has been great to deal with - I highly recommend him and his team for IT support services.

Vania H.

1646112210

When I first started my legal practice, I had very little idea about cyber security and what is required. Markus and the team and Jamcyber walked me through everything and set it up perfectly. If I have anything done, like I need a new email set up or onboarding of a new staff member, they’re onto it, as soon as possible – it’s seamless. These guys know IT and they know cyber security – they’re also the best I’ve come across. If you want the best, use Jamcyber for everything IT-related.

Uma D.

1640053418

Jimmy from JamCyber is extremely helpful. He is very pleasant, patient and always gets the job fixed quickly. Thank you!

PE Family L.

1640047896

Jam cyber has greatly assisted us with our cyber security and it has been a great pleasure working with them

Kelly D.

1639107821

Jimmy and the team at Jam Cyber are always helpful and easy to deal with.

Carole W.

1639102760

Always great doing business with Jimmy and the team at Jam Cyber.

Sophie C.

1638331641

We love Jam Cyber. Jimmy is always so helpful, and so quick to fix our issues.

ricky t

1634004128

Jimmy was great to work with, he was knowledgeable and got the job done. He’s been helping us with office network solution and security never had a problem to deal with. Fully recommend the company

Ferdi

1618530098

Larry's Show and T.

1618528676

Marianne M.

1617932916

Very professional and great services!

Victor V.

1617928863

Great service with a quality product.