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The Jam Cyber Knowledge Hub

The Jam Cyber Knowledge Hub provides a centralised solution for easy access to training and company information. It bridges a common gap—employees may know how to use tools like Outlook but not how you want them to use them. Without clear guidelines for file naming, storage, or workflows, mistakes happen, leading to frustration and wasted time.

More than just a training tool, the Knowledge Hub helps you deliver structured training, track employee progress, and ensure compliance with cyber security and company policies. It also offers clear, consistent guidance on how your organisation expects digital tools to be used.

The Hub addresses the problem of training quickly being forgotten. Employees can easily revisit information anytime they need clarity or when something changes.

Whether employees are new or need a refresh, the Knowledge Hub keeps everyone informed and aligned.

Why a Knowledge Hub?

Businesses are constantly evolving—new employees join, software updates, and policies change. Without proper training and easy access to information, productivity drops, and security risks grow.

The Knowledge Hub is a centralised training and induction platform designed to keep your team up-to-date, whether they’re new hires or experienced employees. It replaces scattered emails and inconsistent instructions with a structured system that tracks progress and ensures compliance.

It’s not just about storing documents; it’s about making sure employees understand processes, follow best practices, and stay compliant.

The Hub also supports remote and flexible workers by providing clear guidance, proof of completion, and instant access to updates. When policies or processes change, employees are notified and prompted to complete updated training—eliminating the need for manual follow-ups.

How the Knowledge Hub Benefits Your Business

Faster Onboarding – New hires get instant access to structured induction training, covering company policies, cyber security awareness, and job-specific learning. Structured onboarding programs improve employee retention by 82% and increase productivity by over 70%.
Stronger Cyber Security Compliance – With 95% of data breaches caused by human error, often due to lack of awareness, cyber security awareness training is a cornerstone of cyber defence. The Jam Cyber Knowledge Hub provides mandatory cyber security training with trackable progress.
Improved Productivity – The average employee spends 9.3 hours per week searching for information instead of working. Having a structured knowledge hub reduces downtime and ensures employees spend more time on meaningful tasks.
Consistent and Reliable Information – Every employee gets the same, up-to-date training. No outdated PDFs, no conflicting verbal instructions—just one source of truth that can be accessed anytime.
Reduced Training Costs – Self-paced online training eliminates the need for expensive, time-consuming workshops and retraining sessions.

Better Employee Engagement – Effective onboarding increases employees’ commitment to their workplace by up to 18 times compared to ineffective training.

Easier Policy & Process Management – When policies change, employees are immediately notified and prompted to complete updated training, ensuring compliance without manual tracking.

Retention of Critical Knowledge – As employees move on or shift roles, important knowledge is often lost. A structured knowledge hub retains institutional knowledge so that new employees can easily pick up where others left off, reducing knowledge gaps.

Faster Adaptation to Change – Whether it’s a rebrand, a new software rollout, or an industry compliance update, the Knowledge Hub ensures employees adapt quickly and correctly.

Built for Your Context: Not just “How to use Microsoft Outlook,” but “How we use Microsoft Outlook.” The Knowledge Hub allows you to provide training contextualised to your organisation’s unique workflows, naming conventions, folder structures, permissions, and more.

Why Not SharePoint or Word Docs?

Traditional tools like SharePoint and Word documents fall short because they don’t provide:

Structured training with progress tracking and proof of completion.
Continuous access to updated training materials for refreshing knowledge.
Customisation tailored to your organisation’s specific workflows and requirements.
Automated notifications when training or policies are updated.
Reliable compliance tracking and reporting to ensure everyone is on the same page.

The Knowledge Hub addresses these gaps with a streamlined, comprehensive system built to support your business’s unique needs.

Cyber Security Training Built In

Cyber threats are a constant risk, and training employees is one of the best defences. The Knowledge Hub includes built-in cyber security training so you can be sure your team is learning how to identify phishing scams, protect sensitive data, and follow best practices.

Each employee’s progress is tracked, making it easy to prove compliance for audits or insurance requirements. No more spreadsheets or guesswork—you’ll have real data showing who has completed their training.

//Testimonials

Hear From Our Happy Clients

Jam Cyber has a methodology that covers of all of the bases from a cyber security perspective...I would recommend Jam Cyber because of the ease of dealing with the team, the speed to action and the dedication to a thorough cybersecurity process that identifies weaknesses and plugs those weaknesses extremely quickly.

I sincerely could not recommend Jam Cyber more highly, they have literally saved my business.

Markus and the team at Jam Cyber have been looking after our IT and cyber security since April 2014. Jam Cyber have been fanstastic to work with and have certainly helped our business grow. They have consistently set a high standard by being proactive and offering us solutions by being proactive and offering us solutions to help secure our IT system and set us up for future growth. We see them as an essential part of our team.

Renaissance Tours has been working with Jam Cyber IT & Cyber security since 2012. At all times, Markus, Jimmy, Ian and the rest of the team have been tireless in their efforts to look after our technology needs as we have grown. They are unfailingly responsive, friendly and helpful, and their consel and solutions always top-notch. We couldn't imagine running our business without their contributions.

Included in Jam Cyber’s Manage Services and Cyber Security Plans

The Knowledge Hub isn’t a standalone add-on—it’s included as part of Jam Cyber’s Managed IT & Cyber Security plans. That means your business gets both expert security protection and a powerful learning tool to keep employees trained and compliant.

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See the Knowledge Hub in Action

The best way to understand the Knowledge Hub is to see it for yourself. Book a demo today and we’ll show you how it can help your business stay informed, compliant, and secure—all in one place.

The Jam Cyber Knowledge Hub

Why a Knowledge Hub?

How the Knowledge Hub Benefits Your Business

Why Not SharePoint or Word Docs?

//Testimonials

Hear From Our Happy Clients

Included in Jam Cyber’s Manage Services and Cyber Security Plans

// CONTACT US

See the Knowledge Hub in Action

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