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Jam Cyber Cyber Security Policies and Procedures

Australian Cyber Security Policies and Procedures

Cyber security is not just about software, tools, and systems. Having clear policies and procedures in place for your business can greatly reduce the risk of an attack, as well as minimise the impact of a successful breach.

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Why is important for Australian SME’s to have cyber security policies?


The significance of cyber security policies for small to medium business owners cannot be overstated. These policies play a crucial role in not only safeguarding business data but also in protecting employees and customers alike. Below, we explore the various reasons why having strong cyber security policies is an important part of running an SME in Australia.

1. Protecting Sensitive Data

Small and medium businesses often handle sensitive information, including customer details, financial records, and business-critical data. A cyber security policy is essential in ensuring this data is protected against unauthorised access and cyber threats. Clearly defined data protection protocols within the policy can significantly reduce the risk of data breaches.

2. Compliance with Legal Requirements

In Australia, there are legal requirements for data protection, such as those outlined in the Privacy Act and the Notifiable Data Breaches (NDB) scheme. A comprehensive cyber security policy helps small businesses comply with these regulations, thus avoiding legal penalties and fines.

3. Maintaining Customer Trust

Customers entrust their personal and financial information to businesses. A breach in this trust, due to a cyber incident, can lead to lasting damage to a business’s reputation. A robust cyber security policy is a testament to a business’s commitment to protecting customer data, which is critical in maintaining and building customer trust.

4. Minimising Operational Disruptions

Cyber attacks can disrupt business operations, leading to downtime and potential revenue loss. A cyber security policy ensures preventative measures are in place to ward off attacks and facilitates swift recovery in the event of an incident, minimising operational disruptions.

5. Financial Security

For small and medium businesses, the financial impact of cyber incidents can be substantial. Costs associated with data breaches and other cyber attacks can heavily burden a small business’s finances. Implementing a cyber security policy is a proactive step in mitigating these financial risks.

6. Protecting and Supporting Employees

A cyber security policy doesn’t just protect the business; it also safeguards employees. By outlining safe online practices and protocols, the policy helps in protecting employees from potential cyber threats. Additionally, it provides them with the necessary tools and knowledge to identify and respond to cyber threats, thereby fostering a safer work environment.

7. Fostering a Culture of Security Awareness

Implementing a cyber security policies lays the groundwork for a security-conscious culture within the business. It ensures that all staff members are aware of cyber risks and understand their role in preventing them. Regular training and policy updates help keep the team vigilant and prepared.

8.  Keeping Pace with Evolving Threats

The landscape of cyber threats is continually changing. A dynamic cyber security policy enables small businesses to adapt to new threats as they emerge. Regular updates to the policy ensure the business remains protected against the latest cyber threats.

9. Gaining a Competitive Advantage

In an environment where cyber security is a growing concern for customers and partners, having a strong cyber security policy can give a business a competitive edge. It demonstrates a commitment to data protection and can be a decisive factor in winning new contracts, especially when dealing with clients who prioritise data security.

10. Enhancing Market Reputation and Credibility

For businesses, particularly those looking to expand their market reach or enter into partnerships, having a well-documented and effective cyber security policy can significantly boost their credibility. It signals to customers, partners, and competitors that the business is serious about protecting its digital assets and is a reliable and trustworthy entity in the digital marketplace. This enhanced reputation can open up new opportunities, attract quality partnerships, and position the business as a leader in its sector for prioritising cyber security.

Cyber Security Policies And Procedures

What Cyber Security Policies Should My Business Have?


When it comes to the types of policies needed for small to medium businesses, these will vary for each business and industry. However, Jam Cyber recommends the following policies and procedures as a baseline for all businesses:

  1. Employee Acceptable Cyber Use Policy: This outlines the standards for employees’ use of company devices and networks, including acceptable online behaviours and access privileges.
  2. Remote Working ICT Policy: With the rise of remote work, this policy dictates security protocols for remote access to the company’s network, ensuring that remote working arrangements do not compromise security.
  3. Data Breach Policy & Response Plan: A plan that details the steps to be taken in the event of a data breach, including immediate response and notification processes.
  4. Corporate Email Policy: Guidelines for the use of company email accounts, aimed at preventing phishing attacks and the spread of malware.
  5. Disaster Recovery Policy: A structured approach for recovering IT systems and data after a cyber incident or other disaster.
  6. Password Management Policy: Standards for creating and managing secure passwords to protect against unauthorised access.
  7. Asset Management System Framework: This ensures all company-owned or leased ICT assets are utilised effectively and safely.
  8. Operational ICT Asset Management Commitment: A commitment to maintaining the integrity and security of ICT assets throughout their lifecycle.
  9. Employee ICT Asset Management Policy: Rules governing how employees should use and protect company ICT assets.
  10. ICT Asset Inventory: Maintaining a current inventory of all ICT assets to manage them efficiently and securely.

Additionally, the following procedures are designed to support the policies and form a robust cyber security framework.

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  1. Incident Response Plan: A clear action plan for employees, including management, on how to address any cyber security incidents or data breaches. GET A FREE PLAN!
  2. Data Recovery Plan: Steps to recover lost data in the event of a cyber attack or system failure.
  3. Stolen Password Procedure: Processes to follow if a password is compromised, to quickly secure accounts and prevent further damage.
  4. Lost or Stolen Device Procedure: Guidelines for reporting and responding to lost or stolen company devices to mitigate risks.
  5. Notification of Data Breach Templates: Pre-defined templates to streamline the process of notifying relevant parties in the event of a data breach.
  6. Internal Incident Report Form: A standard form for reporting security incidents within the organisation.
  7. Employee Onboarding and Change Procedure: Ensures that new employees are educated about cyber security policies, and procedures are updated as needed.
  8. Social Media Request Form: A process for managing requests related to the use of social media, which could impact the security of company information.
  9. ICT Asset Request Form: Procedures for requesting access to or procurement of ICT assets, ensuring that asset allocation is tracked and managed securely.

By implementing these policies and procedures, a business can create a robust framework for protecting against cyber threats and ensuring operational resilience. Policies should also be regularly reviewed and updated in response to the evolving cyber security landscape.

The Jam Cyber – Cyber Security Framework includes all these policies as part of our cyber security management offering

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