Cyber security is not just about software, tools, and systems. Having clear policies and procedures in place for your business can greatly reduce the risk of an attack, as well as minimise the impact of a successful breach.
Why is important for Australian SME’s to have cyber security policies?
The significance of cyber security policies for small to medium business owners cannot be overstated. These policies play a crucial role in not only safeguarding business data but also in protecting employees and customers alike. Below, we explore the various reasons why having strong cyber security policies is an important part of running an SME in Australia.
1. Protecting Sensitive Data
Small and medium businesses often handle sensitive information, including customer details, financial records, and business-critical data. A cyber security policy is essential in ensuring this data is protected against unauthorised access and cyber threats. Clearly defined data protection protocols within the policy can significantly reduce the risk of data breaches.
2. Compliance with Legal Requirements
In Australia, there are legal requirements for data protection, such as those outlined in the Privacy Act and the Notifiable Data Breaches (NDB) scheme. A comprehensive cyber security policy helps small businesses comply with these regulations, thus avoiding legal penalties and fines.
Customers entrust their personal and financial information to businesses. A breach in this trust, due to a cyber incident, can lead to lasting damage to a business’s reputation. A robust cyber security policy is a testament to a business’s commitment to protecting customer data, which is critical in maintaining and building customer trust.
4. Minimising Operational Disruptions
Cyber attacks can disrupt business operations, leading to downtime and potential revenue loss. A cyber security policy ensures preventative measures are in place to ward off attacks and facilitates swift recovery in the event of an incident, minimising operational disruptions.
5. Financial Security
For small and medium businesses, the financial impact of cyber incidents can be substantial. Costs associated with data breaches and other cyber attacks can heavily burden a small business’s finances. Implementing a cyber security policy is a proactive step in mitigating these financial risks.
6. Protecting and Supporting Employees
A cyber security policy doesn’t just protect the business; it also safeguards employees. By outlining safe online practices and protocols, the policy helps in protecting employees from potential cyber threats. Additionally, it provides them with the necessary tools and knowledge to identify and respond to cyber threats, thereby fostering a safer work environment.
Implementing a cyber security policies lays the groundwork for a security-conscious culture within the business. It ensures that all staff members are aware of cyber risks and understand their role in preventing them. Regular training and policy updates help keep the team vigilant and prepared.
8. Keeping Pace with Evolving Threats
The landscape of cyber threats is continually changing. A dynamic cyber security policy enables small businesses to adapt to new threats as they emerge. Regular updates to the policy ensure the business remains protected against the latest cyber threats.
9. Gaining a Competitive Advantage
In an environment where cyber security is a growing concern for customers and partners, having a strong cyber security policy can give a business a competitive edge. It demonstrates a commitment to data protection and can be a decisive factor in winning new contracts, especially when dealing with clients who prioritise data security.
10. Enhancing Market Reputation and Credibility
For businesses, particularly those looking to expand their market reach or enter into partnerships, having a well-documented and effective cyber security policy can significantly boost their credibility. It signals to customers, partners, and competitors that the business is serious about protecting its digital assets and is a reliable and trustworthy entity in the digital marketplace. This enhanced reputation can open up new opportunities, attract quality partnerships, and position the business as a leader in its sector for prioritising cyber security.
What Cyber Security Policies Should My Business Have?
When it comes to the types of policies needed for small to medium businesses, these will vary for each business and industry. However, Jam Cyber recommends the following policies and procedures as a baseline for all businesses:
Employee Acceptable Cyber Use Policy: This outlines the standards for employees’ use of company devices and networks, including acceptable online behaviours and access privileges.
Remote Working ICT Policy: With the rise of remote work, this policy dictates security protocols for remote access to the company’s network, ensuring that remote working arrangements do not compromise security.
Data Breach Policy & Response Plan: A plan that details the steps to be taken in the event of a data breach, including immediate response and notification processes.
Corporate Email Policy: Guidelines for the use of company email accounts, aimed at preventing phishing attacks and the spread of malware.
Disaster Recovery Policy: A structured approach for recovering IT systems and data after a cyber incident or other disaster.
Password Management Policy: Standards for creating and managing secure passwords to protect against unauthorised access.
Asset Management System Framework: This ensures all company-owned or leased ICT assets are utilised effectively and safely.
Operational ICT Asset Management Commitment: A commitment to maintaining the integrity and security of ICT assets throughout their lifecycle.
Employee ICT Asset Management Policy: Rules governing how employees should use and protect company ICT assets.
ICT Asset Inventory: Maintaining a current inventory of all ICT assets to manage them efficiently and securely.
Additionally, the following procedures are designed to support the policies and form a robust cyber security framework.
Incident Response Plan: A clear action plan for employees, including management, on how to address any cyber security incidents or data breaches. GET A FREE PLAN!
Data Recovery Plan: Steps to recover lost data in the event of a cyber attack or system failure.
Stolen Password Procedure: Processes to follow if a password is compromised, to quickly secure accounts and prevent further damage.
Lost or Stolen Device Procedure: Guidelines for reporting and responding to lost or stolen company devices to mitigate risks.
Notification of Data Breach Templates: Pre-defined templates to streamline the process of notifying relevant parties in the event of a data breach.
Internal Incident Report Form: A standard form for reporting security incidents within the organisation.
Employee Onboarding and Change Procedure: Ensures that new employees are educated about cyber security policies, and procedures are updated as needed.
Social Media Request Form: A process for managing requests related to the use of social media, which could impact the security of company information.
ICT Asset Request Form: Procedures for requesting access to or procurement of ICT assets, ensuring that asset allocation is tracked and managed securely.
By implementing these policies and procedures, a business can create a robust framework for protecting against cyber threats and ensuring operational resilience. Policies should also be regularly reviewed and updated in response to the evolving cyber security landscape.
The Jam Cyber – Cyber Security Framework includes all these policies as part of our cyber security management offering
We have been with Jam Cyber for years and we couldn't be happier. Their cyber security is second to none. Each month they also send out training videos to advise what to look out for with cyber threats being everywhere these days. If you want everything fully protected, I strongly suggest signing on with Jam Cyber - Max Sollmer - General Manager - Storm Support Services
Allison B.
1730347316
The team have been assisting us for 10+ years with IT and cybersecurity issues.
Sh D.
1730336351
Easy to communicate with and very professional.
Tom W.
1729147183
Professional, responsive and good to deal with.
Vee B.
1729123903
Always a great experience! Fast and easy fix with Kurt. thank you JamCyber.
Victoria B.
1728951698
Great individualised service.Ferdinand took the time to work through the process with me and customise the prompts to work for our business.
Nathan D.
1726536170
Jasper was very responsive and helpful when it came to setting up my work laptop
Rami F.
1723670821
Michelle R.
1723185702
The team actioned my Citrix issue the same day. They were courteous enough to contact me via call and email to let me know they are about to connect and work on the issue. I watched how Jasper (the tech) sorted and resolved it right away. He even made sure all is good before he jumped off the chat. Thank you.
Marie M.
1722995084
I am grateful for the help that Kurt D. provided to immediately resolve the issues my work laptop was having. He was patient and committed to find the solution. He did a great job.
Katrina De C.
1721340073
Highly recommend Jimmy and Jam Cyber. They have helped our firm for years they go above and beyond and resolve every issue we have in a timely manner, can always count on them to be there to help when needed.
Hannah M.
1721101624
quick communication and friendly staff.
John V.
1720685063
Excellent service from Dianne. She very patient and knowledgeable and resolved the issues. Thank you! Highly recommend using Jam Cyber.
Israel A.
1720499049
I am extremely satisfied with the IT support I received in resloving my internet connection issue. The response was prompt, and Jasper was incredibly knowledgeable and professional. He patiently guided me through each step. My connection is now stable. I highly recommend their services to anyone in need of technical assistance.
Managers M.
1719883966
Jamcyber have been super helpful with our migrations and IT support.very professional and quick responses to our requests for assistance with our cyber security.
Peter T.
1718759377
Jimmy at Jam Cyber Security is absolutely fantastic! He has been helpful and informative and always has a professional and positive attitude in the work that he does.
Manuela G.
1718756108
The team at Jamcyber and Cyber security are absolutely amazing! They have assisted me with all technical, IT and security related matters in an efficient manner. I would highly recommend Jimmy and the team for all IT and security needs.
Mary Ann Dela C.
1718166047
Jam Cyber is very reliable cybersecurity solution. Its clear instruction and skyrocket effectiveness in threat detection and strong customer support, make it an excellent choice for small to medium-sized businesses. Their comprehensive protection and ease of use justify the investment. Highly recommended for businesses seeking a dependable cybersecurity solution.
Joyce N.
1717715588
Ferdie is an extremely friendly, professional person to deal with. It is always a pleasure to have him help me through my issues.
Kate Aubrey B.
1717473111
Jam has been a very helpful for our company's cybersecurity. Very approachable team plus has deep understanding of the latest threats have kept our systems secure and our data protected. The level of service and support we receive is great. Recommend them for any cybersecurity needs! Thanks, Jam Team!
Adellie L.
1717403027
The tech support team was fantastic. They were responsive and knowledgeable. I highly recommend their reliable and efficient support services. Thank you Dianne and Jimmy for the outstanding help!
Sarah Y.
1716863678
Jimmy Gao from Jam Cyber is great - he is very responsive, quick to resolution and knowledgeable. I would higher recommend Jimmy for all your IT and cyber security needs.
Sharon D.
1716532992
Without Jimmy we could not function. He has the answer to all our IT questions and solves every problem we face. And it's all done with a smile!
Owen C.
1716505410
Jimmy from Jam Cyber is extremely helpful and professional. He has been dedicated and attentive in resolving our issues and always carry’s a positive attitude.
Dy-ell H.
1715819414
Jam Cyber have been extremely helpful. A big shout out to Jimmy Gao who is always ready and able to help. He definitely makes our jobs easier and smoother, especially with the new system upgrade we just rolled out. It would not have been possible without him.
Gabriella K.
1715817166
Jimmy at Jam Cyber is amazing! He has put in a lot of time and effort in transitioning our business to a new cloud based platform. He is attentive and resolves issues with minimal fuss. Highly recommend Jimmy for your IT needs.
Ben and Elissa O.
1715816587
Jimmy Gao at Jam Cyber is professional, responsive and incredibly knowledgeable. Our firm is lucky to work with Jimmy who always provides top quality support and has really helped us with our IT projects and cyber security. I highly recommend Jimmy and the Jam Cyber team.
James T.
1712263326
Jamcyber has provided The Dataline Group with specialist IT support for many years. We always receive prompt service and we always obtain the right outcome, thanks to the knowledge and expertise of Ian and Ferdinand. I recommend this business.
Tong T.
1712193363
Jimmy completed a comprehensive review of our current set up and provided a cost effective solution that met our needs.Very friendly and easy to deal with
Calvin N
1710807031
Professional and reliable service. Resolved all my problems quickly.
jsf
1710803278
We engaged their services for a comprehensive suite of IT solutions, encompassing email hosting, IT support, and office network file sharing. Their responsiveness and professionalism were exemplary, earning our highest recommendation.
LooMate
1707428062
I've been with Jam Cyber for 15 years and love dealing with Markus and Ian and all staff. Best value in Australia.
Jasmine H.
1707373439
Jamcyber has been great with our cyber security roll out and migration to Microsoft 365.Jimmy and the team is very knowledgeable and quick to respond. It is good to have a support that you can actually talk to over the phone. Highly recommended.
Irene W
1701390148
Balance Insurance - Jam cyber has been a big help with my cyber security and voip services. Jimmy and his team is always quick to respond and professional. highly recommended.
Karen R.
1700477039
Excellent IT support & cyber security. Highly recommend - fast response time & professional service.
Tania M.
1699585073
Jam cyber helped me quickly and effortlessly with my IT issue.
Elissa Z.
1698974121
Jam Cyber has provided us with exceptional IT services for years now. Jimmy from Jam Cyber is professional, responsive and very knowledgeable across all things to do with our IT needs. Jam Cyber assists with all aspects of IT at including cyber security and selecting the best hardware for our firm.
Dana S.
1698371121
Awesome quick response always! Jam Cyber help us with Cyber Security and IT for our firm! Very helpful and always available!
Andrew F.
1674511498
We highly recommend the services of Jam Cyber who have been managing all of our IT and Telecommunications plus Cybersecurity for over 12 years. The team at Jam Cyber have been amazing, their systems and procedures have kept our IT operations running smoothly the entire time and their response timing and availability has been excellent.Thanks and regards,Andrew FinlaysonManaging Director Carrington Property Group
christopher K.
1659684395
We have used Jam Cyber for 8 years and been very happy with their service. They have been there when we needed them
Yvonne C
1658959147
Competent, confident, consistent, caring. Markus, Jimmy (and now Ferdi, Blair, May) and the team's level of service has not waned since 2012; they treat their customers, regardless of size, with integrity and professionalism. The picture included here is non IT/techie because although the team "live and breath" IT, they know how to speak to non-IT/techies.
Ronique L.
1657840907
Golden Age has used Jam Cyber for the last 2-3 years to support our cyber security and IT needs. They have always been responsive and solved any problems that came up. Would recommend!
Sharon P.
1655956894
The team are very knowledgeable and are always very helpful. Highly recommended.
Simone H.
1649560212
I can't recommend Markus, Jimmy, John, Ferdie and the team at JamCyber more highly. Cyber security and functioning IT solutions are vital for the day to day operation of my legal practice and JamCyber is across it all. The team is always very responsive, lovely to deal with, efficient and communicate clearly (they don't speak "IT" and expect we'll always follow). They're simply the best.
Samantha H
1647995235
Jimmy and the team at Jam Cyber are so knowledgeable, reliable and quick to respond to any issue, big or small. Jimmy in particular has been great to deal with - I highly recommend him and his team for IT support services.
Vania H.
1646112210
When I first started my legal practice, I had very little idea about cyber security and what is required. Markus and the team and Jamcyber walked me through everything and set it up perfectly. If I have anything done, like I need a new email set up or onboarding of a new staff member, they’re onto it, as soon as possible – it’s seamless. These guys know IT and they know cyber security – they’re also the best I’ve come across. If you want the best, use Jamcyber for everything IT-related.
Uma D.
1640053418
Jimmy from JamCyber is extremely helpful. He is very pleasant, patient and always gets the job fixed quickly. Thank you!
PE Family L.
1640047896
Jam cyber has greatly assisted us with our cyber security and it has been a great pleasure working with them
Kelly D.
1639107821
Jimmy and the team at Jam Cyber are always helpful and easy to deal with.
Carole W.
1639102760
Always great doing business with Jimmy and the team at Jam Cyber.
Australian Cyber Security Policies and Procedures
Cyber security is not just about software, tools, and systems. Having clear policies and procedures in place for your business can greatly reduce the risk of an attack, as well as minimise the impact of a successful breach.
Jump to:
What Cyber Security Policies Should My Business Have?
Why is important for Australian SME’s to have cyber security policies?
The significance of cyber security policies for small to medium business owners cannot be overstated. These policies play a crucial role in not only safeguarding business data but also in protecting employees and customers alike. Below, we explore the various reasons why having strong cyber security policies is an important part of running an SME in Australia.
1. Protecting Sensitive Data
Small and medium businesses often handle sensitive information, including customer details, financial records, and business-critical data. A cyber security policy is essential in ensuring this data is protected against unauthorised access and cyber threats. Clearly defined data protection protocols within the policy can significantly reduce the risk of data breaches.
2. Compliance with Legal Requirements
In Australia, there are legal requirements for data protection, such as those outlined in the Privacy Act and the Notifiable Data Breaches (NDB) scheme. A comprehensive cyber security policy helps small businesses comply with these regulations, thus avoiding legal penalties and fines.
3. Maintaining Customer Trust
Customers entrust their personal and financial information to businesses. A breach in this trust, due to a cyber incident, can lead to lasting damage to a business’s reputation. A robust cyber security policy is a testament to a business’s commitment to protecting customer data, which is critical in maintaining and building customer trust.
4. Minimising Operational Disruptions
Cyber attacks can disrupt business operations, leading to downtime and potential revenue loss. A cyber security policy ensures preventative measures are in place to ward off attacks and facilitates swift recovery in the event of an incident, minimising operational disruptions.
5. Financial Security
For small and medium businesses, the financial impact of cyber incidents can be substantial. Costs associated with data breaches and other cyber attacks can heavily burden a small business’s finances. Implementing a cyber security policy is a proactive step in mitigating these financial risks.
6. Protecting and Supporting Employees
A cyber security policy doesn’t just protect the business; it also safeguards employees. By outlining safe online practices and protocols, the policy helps in protecting employees from potential cyber threats. Additionally, it provides them with the necessary tools and knowledge to identify and respond to cyber threats, thereby fostering a safer work environment.
7. Fostering a Culture of Security Awareness
Implementing a cyber security policies lays the groundwork for a security-conscious culture within the business. It ensures that all staff members are aware of cyber risks and understand their role in preventing them. Regular training and policy updates help keep the team vigilant and prepared.
8. Keeping Pace with Evolving Threats
The landscape of cyber threats is continually changing. A dynamic cyber security policy enables small businesses to adapt to new threats as they emerge. Regular updates to the policy ensure the business remains protected against the latest cyber threats.
9. Gaining a Competitive Advantage
In an environment where cyber security is a growing concern for customers and partners, having a strong cyber security policy can give a business a competitive edge. It demonstrates a commitment to data protection and can be a decisive factor in winning new contracts, especially when dealing with clients who prioritise data security.
10. Enhancing Market Reputation and Credibility
For businesses, particularly those looking to expand their market reach or enter into partnerships, having a well-documented and effective cyber security policy can significantly boost their credibility. It signals to customers, partners, and competitors that the business is serious about protecting its digital assets and is a reliable and trustworthy entity in the digital marketplace. This enhanced reputation can open up new opportunities, attract quality partnerships, and position the business as a leader in its sector for prioritising cyber security.
What Cyber Security Policies Should My Business Have?
When it comes to the types of policies needed for small to medium businesses, these will vary for each business and industry. However, Jam Cyber recommends the following policies and procedures as a baseline for all businesses:
Additionally, the following procedures are designed to support the policies and form a robust cyber security framework.
By implementing these policies and procedures, a business can create a robust framework for protecting against cyber threats and ensuring operational resilience. Policies should also be regularly reviewed and updated in response to the evolving cyber security landscape.
The Jam Cyber – Cyber Security Framework includes all these policies as part of our cyber security management offering
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