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Remote Monitoring & Management (RMM) Agent In this article What is RMM? RMM Agent Installation Process 1: Download the file: AgentSetup_CLIENT_NAME.exe 2: Check and approve: AgentSetup_CLIENT_NAME.exe 3: Silent Install 4: Complete What is RMM? Remote Monitoring &

Installing Programs or Apps In this article Before you start What are MAP and PolicyPaK Installing a new program or app Step 1: standard install process Step 2: admin approval required Admin Approval blocker – unknown reason

Duo Multi-Factor Authentication (MFA) Installation Guide In this article What is MFA and Duo? Step 1: Duo MFA Smartphone (or tablet) App Installation Step 2: Duo MFA Workstation Activation What is MFA and Duo? Enabling MFA dramatically

LastPass: Set SMS Account Recovery 1. While logged in to your LastPass account, click Account Settings. Under General tab, scroll down and click ‘Update Phone’ under SMS Account Recovery. 2. On the next page, enter your LastPass

LastPass: Enable Multi-factor Authentication 1.  While logged in to your LastPass account, click Account Settings and click on ‘Multifactor Options’. Look for ‘Google Authenticator’ and click the pen icon to edit its settings. 2. On the next

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