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The Importance of DMARC Monitoring Against Cyber Criminal Impersonation

The Importance of DMARC Monitoring Against Cyber Criminal Impersonation

One of the most insidious cyber threats is email-based impersonation.

It is a strategy used by cyber criminals to exploit the trust built by brands to launch phishing attacks. These emails trick recipients into believing they are interacting with a legitimate entity. This not only jeopardises the security of customers and partners but also tarnishes your brand’s reputation.

To combat this threat, Domain-based Message Authentication, Reporting & Conformance (DMARC) has emerged. However, implementing DMARC is just the first step. Continuous monitoring and management are equally essential to ensure your organisation remains resilient against evolving cyber threats.

What is DMARC?

 

DMARC is an email validation system designed to protect your domain from being used in phishing and spoofing attacks. It builds on existing email authentication protocols, SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail), to provide a mechanism that allows email receivers to check if incoming mail from your domain is legitimately authorised by you. If an email fails the DMARC check, the receiving server can take action based on the policy you’ve defined – whether that’s allowing the email, quarantining it, or rejecting it outright.

filtering email

Why DMARC?

 

One of the most concerning trends I’ve seen is the rise of email-based impersonation attacks, where cyber criminals exploit the trust that companies have painstakingly built with their customers. This isn’t just about financial loss—though that can be significant—it’s about the erosion of trust, something far more difficult to recover once lost.

DMARC has the potential to be a game-changer in the fight against these threats. DMARC empowers businesses to take control of their domain, ensuring that emails sent under their name are truly from them and not from malicious actors. It’s a proactive measure that can prevent a host of security incidents before they happen, protecting not only the business but also its customers and partners.

I strongly believe that every business, regardless of size, should implement DMARC. It’s another layer of defence that can significantly reduce the risk of phishing and spoofing attacks.

Cyber threats are becoming increasingly sophisticated, so it’s no longer enough to rely on traditional security measures. DMARC offers a level of protection that is essential for safeguarding your brand and maintaining the trust of your customers.

Essential 8

The Role of Monitoring in DMARC

 

While setting up a DMARC policy is an excellent first step, it is not a ‘set and forget’ solution. The cyber threat landscape is dynamic, and attackers continuously refine their tactics. This is where DMARC monitoring comes into play.

DMARC monitoring involves the continuous analysis of reports sent by receiving email servers. These reports provide detailed insights into how your domain is being used, who is sending emails on behalf of your domain, and whether these emails are passing or failing DMARC checks.

By actively monitoring these reports, you can:

  1. Detect Unauthorised Use of Your Domain: Monitoring helps identify unauthorised third parties attempting to use your domain for malicious purposes. This early detection allows you to take swift action, preventing potential attacks before they cause damage.
  2. Refine Your DMARC Policy: As you gain insights into how your domain is being used, you can fine-tune your DMARC policy to better align with your organisation’s needs. For instance, you might start with a ‘none’ policy to gather data and gradually move to a more stringent ‘reject’ policy as your confidence in the implementation grows.
  3. Protect Your Brand’s Reputation: One of the most significant risks of email impersonation is the potential damage to your brand’s reputation. Customers who fall victim to phishing attacks might lose trust in your brand, leading to long-term damage. Monitoring allows you to mitigate this risk by ensuring that only legitimate emails are being delivered under your domain.
  4. Stay Ahead of Evolving Threats: Cyber criminals are constantly developing new techniques to bypass security measures. Regular monitoring keeps you informed about the latest threats and allows you to adjust your defences accordingly.
Cyber Security Policies And Procedures

Implementing Effective DMARC Monitoring

 

To implement effective DMARC monitoring, consider the following steps:

  1. Choose the Right Tools: Numerous tools and services are available to help automate the process of DMARC monitoring. These tools can parse the complex DMARC reports into human-readable formats, making it easier to understand and act on the data.
  2. Regularly Review Reports: Set up a regular schedule to review DMARC reports. Depending on your organisation’s size and risk profile, this could be daily, weekly, or monthly. The key is consistency in reviewing the data.
  3. Collaborate with Your IT and Security Teams: Ensure that your IT and security teams are involved in the DMARC monitoring process. They will play a crucial role in interpreting the data and implementing necessary adjustments to your email authentication policies.
  4. Educate Your Stakeholders: Ensure that all relevant stakeholders, including marketing and customer service teams, understand the importance of DMARC and the role they play in preventing email-based threats. This holistic approach will strengthen your overall cyber security.

Need help checking and implementing your DMARC?

Where to from here?

Protecting your brand and customers from email-based impersonation is becoming increasingly important. DMARC is a powerful tool that can help safeguard your domain, but its true value comes from ongoing monitoring and management. Implementing DMARC is more than just ticking a compliance box; it’s about reinforcing the trust you’ve built with your customers and partners.

At Jam Cyber, we’re here to help you navigate the DMARC process. Our team of experts will work with you from the initial assessment through to full implementation, ensuring your setup is strong and effective. We understand the unique challenges businesses face and are committed to providing solutions that protect your brand and maintain your reputation.

If you’re ready to secure your email communications and enhance your cyber security, we’re here to support you.

To get started, use our free DMARC Check!

Simply complete our form below to see if your email domain is configured correctly.

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