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What Does a Managed Service Provider Do? Staying ahead of technological advancements and maintaining strong cyber security measures can add extra time and stress to the daily running of a business. This is where a Managed Service

Understanding Whitelisting: A Simple Guide for Business Owners One effective security measure that can significantly enhance your protection is "whitelisting." But what exactly is whitelisting, and how can it benefit your business? This post aims to explain

Understanding Administrative Privileges: A Guide for Small Business Owners What Are Administrative Privileges?Administrative privileges on computers, simply put, are the permissions granted to users that allow them to make significant changes to computer systems or to access

Remote Monitoring & Management (RMM) Agent In this article What is RMM? RMM Agent Installation Process 1: Download the file: AgentSetup_CLIENT_NAME.exe 2: Check and approve: AgentSetup_CLIENT_NAME.exe 3: Silent Install 4: Complete What is RMM? Remote Monitoring &

Installing Programs or Apps In this article Before you start What are MAP and PolicyPaK Installing a new program or app Step 1: standard install process Step 2: admin approval required Admin Approval blocker – unknown reason

Duo Multi-Factor Authentication (MFA) Installation Guide In this article What is MFA and Duo? Step 1: Duo MFA Smartphone (or tablet) App Installation Step 2: Duo MFA Workstation Activation What is MFA and Duo? Enabling MFA dramatically

LastPass: Set SMS Account Recovery 1. While logged in to your LastPass account, click Account Settings. Under General tab, scroll down and click ‘Update Phone’ under SMS Account Recovery. 2. On the next page, enter your LastPass

LastPass: Enable Multi-factor Authentication 1.  While logged in to your LastPass account, click Account Settings and click on ‘Multifactor Options’. Look for ‘Google Authenticator’ and click the pen icon to edit its settings. 2. On the next

Fake Invoice Scams: How to Protect Your Business & Your Customers Fake invoice scams involve the unauthorised sending of invoices that are designed to look like they are from legitimate vendors but are actually from cyber criminals.